How can I track my order?

Tracking an order from Vivaterra.com is typically a straightforward process. Once an order is processed and shipped, customers usually receive a confirmation email that includes tracking information. This email often contains a tracking number as well as a link to the carrier’s website, which allows the customer to monitor the package's journey from the warehouse to their doorstep. If a customer has not received an email, they can first check their spam or junk email folders, as important correspondence may sometimes end up there. Additionally, customers can log into their account on the Vivaterra.com website, where they may find order history and tracking information under their account settings. It is always advisable for customers to refer to the specific guidelines provided on the Vivaterra.com website regarding order tracking. These details may vary based on shipping methods and locations. For the most accurate and up-to-date information, including any potential delays, customers should look for the recent updates on the Vivaterra.com site. If further assistance is needed, contacting customer service through the provided channels on the website can also be helpful.