Can I cancel or change my order after it has been placed?

Yes, you can cancel or change your order after it has been placed, but we encourage you to do so as soon as possible. At Vivaterra.com, we understand that circumstances may change or mistakes can happen. To cancel or make changes, we recommend contacting our customer service team directly by phone or email. Please note that once an order has been shipped, we may not be able to make any changes or cancellations. In such cases, you can always return the items by following our hassle-free return process. We strive to provide excellent customer service and will do our best to accommodate your needs.