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What should I do if my payment is late?

Asked 4 months ago
If a payment to Virginia Natural Gas is late, the first step is to review the billing statement and understand any late fees or penalties that may apply. It is crucial to know the terms outlined in the customer agreement regarding late payments. It may also be beneficial to check the current web page for information about payment plans or options that might be available to help manage the account. If a customer is facing financial difficulties, exploring resources or assistance programs could be advantageous. Virginia Natural Gas typically provides ways to discuss payment options or arrangements, so reviewing the official website may offer additional guidance on how to proceed. Ultimately, addressing the situation as soon as possible can help avoid further complications, such as potential service interruptions.
Answered Jul 24th 2025

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