Where can I go to resolve issues with my Ventra card?

Asked a year ago
For prompt assistance in resolving issues with your Ventra card, there are several options available. Firstly, you can visit any Ventra Customer Service Center, conveniently located at downtown Chicago and suburban locations. You can also contact the Ventra Customer Call Center by phone, where trained representatives will guide you through the troubleshooting process. Another avenue is to utilize the Ventra website or mobile app, which offers comprehensive self-service options, including balance checks, account management, and fare purchases. Additionally, many local retailers, such as Walgreens and CVS, provide Ventra card services. Finally, you can reach out to the Ventra social media channels or subscribe to their newsletter for regular updates and communication. Remember, Ventra aims to ensure a seamless experience for all cardholders, so don't hesitate to seek help and get your issues resolved efficiently.
Adam Goldkamp is the editor / author responsible for this content.
Answered May 3, 2024

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