Can I cancel or modify an order after it has been placed?

Yes, you can cancel or modify an order after it has been placed on Ventingdirect.com. However, please note that there are certain conditions and timeframes to be aware of. If you wish to cancel or modify your order, it is best to contact our customer service team as soon as possible. If the order has not yet been processed, we will make every effort to accommodate your request. However, if the order has already been shipped, cancellation or modification may not be possible. In that case, you may need to follow our return policy for a refund or make any necessary modifications once you have received the product. It is important to act promptly to ensure the best chances of canceling or modifying your order.