What is your return policy?

At Vat19.com, we strive to provide our customers with the best shopping experience possible. In line with this commitment, we have a hassle-free return policy. If you're not completely satisfied with your purchase, you may return most unopened and unused items within 30 days of receipt. Simply contact our customer service team to initiate the return process. Please note that certain products, such as perishable items or personalized items, may not be eligible for return. In case of damaged or defective items, we will gladly provide a replacement or issue a refund. It's important to carefully read and follow the instructions outlined in our return policy to ensure a smooth process. For more details and specific guidelines, please visit our Returns & Exchanges page on our website.