What is the return policy?

Our return policy entitles customers to return any purchased item within 30 days of receipt for a full refund or exchange. To be eligible for a return, the item must be in its original condition and packaging. We request that customers initiate the return process by contacting our customer service team with details of the order and reason for return. Once the return is approved, customers will receive a return authorization number and instructions on how to proceed. Please note that return shipping costs are the responsibility of the customer, unless the return is due to a fault on our part. We strive to process returns promptly and issue refunds within 10 days of receiving the returned item.