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Value City Furniture Customer FAQ

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What is Value City Furniture's Phone Number?

The question we are asked most often is about how to talk to Value City Furniture customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.
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Recent Value City Furniture Customer Questions

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Returns and Policies

What is the return policy for Value City Furniture?

Value City Furniture allows returns within thirty days of delivery if items are in original condition and packaging. Some items...
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Is there a warranty on the furniture?

Value City Furniture generally provides warranties for their products, which can vary by item. These warranties often cover...
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Does Value City Furniture offer a price match guarantee?

Value City Furniture does not have a formal price match guarantee, but they offer competitive pricing and occasional promotions...
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Order Tracking and Delivery

Can I track my order online?

Customers can indeed track their orders online through Value City Furniture by providing their order number and possibly email...
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What is the delivery timeframe for furniture orders?

Delivery timelines for orders at Value City Furniture depend on the item, location, and demand. Generally, in-stock items...
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Do you provide white-glove delivery service?

Value City Furniture offers a white-glove delivery service that includes transporting items, setting them up in the home,...
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Is there an option for in-store pickup?

Value City Furniture usually allows in-store pickup at various locations, enabling customers to order online and collect items...
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Assembly and Shipping

Do you offer assembly services for furniture?

Value City Furniture does not generally provide assembly services with furniture purchases, but their products are designed for...
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Do you offer international shipping?

Value City Furniture mainly serves customers within the United States and generally does not provide international shipping....
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Payment and Promotions

What payment methods do you accept?

Value City Furniture generally accepts various payment methods, including major credit cards, debit cards with credit logos,...
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Are there any ongoing promotions or discounts available?

Value City Furniture regularly has various promotions and discounts that can vary by season or special occasions. Offers may...
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Product Information

Can I request fabric samples before purchasing?

Value City Furniture allows customers to request fabric samples before purchasing, helping them assess the material's texture,...
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What are the care instructions for different types of Value City Furniture materials?

Value City Furniture emphasizes the importance of proper care for various furniture materials. Upholstered items should be...
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How can I find customer reviews for specific Value City Furniture items?

To access customer reviews for specific Value City Furniture items, it is advisable to visit their official website and check...
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What are the size options available for Value City Furniture products?

Value City Furniture has a wide selection of sizes for its products, including varying dimensions for sofas, beds, tables, and...
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Can I purchase Value City Furniture products online or just in-store?

Value City Furniture provides customers with the option to shop both online through their website and in physical stores....
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Are there any special considerations for purchasing furniture for small spaces?

When buying furniture for small areas, measuring the space accurately is vital to choose pieces that fit well. Consider...
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We look to the Value City Furniture issues that customers have reported to GetHuman to decide which questions are the most common and how much time to spend researching how to solve them.
Value City Furniture issues reported to GetHuman
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