What is the return policy for Value City Furniture?
Asked a year ago
The return policy for Value City Furniture allows customers to return most items within 7 days of purchase with a receipt or proof of purchase. The furniture must be in its original condition, with all tags and packaging intact. A 25% restocking fee may apply for returned items. However, certain items such as mattresses, special orders, and clearance merchandise are non-refundable. Delivery and assembly fees are also non-refundable. In case of damage or defect, Value City Furniture offers a one-year warranty on most products for repair or replacement. Customers can contact customer service to initiate a return, and refunds will be issued in the original form of payment. It's recommended to thoroughly review the return policy on the official website for any updates or specific details.
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