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Urbanscooters.com Customer FAQ

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What is Urbanscooters.com's Phone Number?

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Product Information

What types of scooters does Urbanscooters.com sell?

Urbanscooters.com offers a varied range of scooters, including electric scooters for urban travel, traditional kick scooters,...
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What is the maximum weight limit for the scooters?

The maximum weight limit for scooters varies by model and brand, typically ranging from 120 pounds for lightweight options to...
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Are spare parts available for purchase?

Urbanscooters.com generally provides various spare parts for different scooters and electric vehicles, including batteries and...
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Is there a weight limit for the battery?

Urbanscooters.com does not impose a weight limit on the battery itself; instead, focus is on the overall weight capacity of...
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Warranty and Returns

What is the warranty on scooters purchased from Urbanscooters.com?

The warranty period for scooters from Urbanscooters.com varies by brand and model, typically lasting from six months to a year,...
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What is the return policy for scooters?

Urbanscooters.com generally allows returns within around thirty days of purchase, provided the scooter is unused and in...
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Can I cancel my order?

You can potentially cancel your order depending on its status and Urbanscooters.com's policies. If it is not processed or...
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Riding Regulations

Do I need a license to ride a scooter?

Licensing requirements for riding a scooter vary by location and scooter type. Generally, low-speed electric scooters may not...
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Can I ride my scooter on public roads and highways?

Regulations for riding scooters on public roads and highways vary by location. Generally, many scooters are intended for bike...
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Are there age restrictions for riding scooters?

Age restrictions for riding scooters differ by location, with many areas allowing riders aged 16 and older. Specific rules may...
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Battery and Maintenance

How long does the battery last on a typical scooter?

The battery life of a typical scooter can range from 15 to 40 miles, influenced by factors like model, rider weight, terrain,...
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What should I do if my scooter is not working properly?

To troubleshoot a scooter that is not functioning correctly, first check the battery for charge and connection. Inspect for...
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How do I maintain my scooter for optimal performance?

To maintain a scooter for optimal performance, regularly check tire inflation and tread, lubricate bearings, care for the...
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Orders and Payments

What payment methods are accepted on Urbanscooters.com?

Urbanscooters.com offers various payment methods, including major credit cards like Visa, MasterCard, American Express, and...
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Is there a discount for purchasing multiple scooters?

Urbanscooters.com sometimes provides discounts for ordering multiple scooters, though offerings may change based on promotions...
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