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University of Michigan Hospitals and Health Centers Customer FAQ

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What is University of Michigan Hospitals and Health Centers's Phone Number?

The question we are asked most often is about how to talk to University of Michigan Hospitals and Health Centers customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.
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Services Offered

What services are provided at UM Hospitals?

University of Michigan Hospitals and Health Centers offers a broad spectrum of medical services, including primary and...
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Are there emergency services available?

University of Michigan Hospitals and Health Centers, also known as Michigan Medicine, offers a wide range of emergency services...
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Is there a pharmacy on-site?

University of Michigan Hospitals and Health Centers has on-site pharmacies for patients, located within their facilities. These...
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What facilities are available for patients' families?

University of Michigan Hospitals and Health Centers provide various facilities for patients' families, including comfortable...
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Finding and Appointments

How can I find a doctor affiliated with UM Health?

To locate a doctor associated with the University of Michigan Hospitals and Health Centers, one should visit their website,...
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How do I schedule an appointment?

Patients can schedule an appointment at University of Michigan Hospitals and Health Centers either online through their...
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What is the process for obtaining medical referrals?

To obtain a medical referral at University of Michigan Hospitals and Health Centers, patients start with a consultation with...
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Patient Access

Is there a patient portal for accessing medical records?

University of Michigan Hospitals and Health Centers provides a patient portal for secure access to medical records. Patients...
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What are the hours of operation for outpatient services?

The hours for outpatient services at University of Michigan Hospitals and Health Centers can differ by department, typically...
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Are telehealth services available?

University of Michigan Hospitals and Health Centers provides telehealth services, allowing patients to consult healthcare...
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Insurance and Financial

What insurance plans are accepted at UM Hospitals?

University of Michigan Hospitals and Health Centers accepts many insurance plans, including major providers like Blue Cross...
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Are there financial assistance programs available?

University of Michigan Hospitals and Health Centers provide various financial assistance programs for patients facing...
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Patient Experience

What visitor policies are in place?

The visitor policies at University of Michigan Hospitals and Health Centers focus on patient safety and family support, often...
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Can I request a second opinion?

University of Michigan Hospitals and Health Centers allows individuals to request a second opinion on their diagnosis or...
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How is patient privacy maintained?

University of Michigan Hospitals and Health Centers prioritize patient privacy through strict policies and adherence to HIPAA...
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Is there a way to provide feedback about my care?

Patients of University of Michigan Hospitals and Health Centers can provide feedback through direct communication with staff,...
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