Can I return or exchange an item?

Asked a year ago
Yes, we offer hassle-free returns and exchanges at Undergroundstation.com. If you are unsatisfied with your purchase or need a different size or color, we are happy to assist you. To initiate a return or exchange, simply contact our customer service team within 30 days of receiving your order. Our team will provide you with a return authorization and guide you through the process. Please ensure that the item is unworn, in its original packaging, and accompanied by the receipt or proof of purchase. Once we receive the returned item, we will promptly issue a refund or exchange as per your preference. Please note that certain restrictions may apply, and shipping fees are non-refundable. At Undergroundstation.com, customer satisfaction is our top priority, and we strive to make the return or exchange process as convenient as possible for you.
Adam Goldkamp is the editor / author responsible for this content.
Answered May 3, 2024

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