What is the return policy for items purchased on Undergroundhiphop.com?
Our return policy at Undergroundhiphop.com strives to ensure customer satisfaction. If you are not completely satisfied with your purchase, you may return the item within 14 days of receiving it. Items must be in their original condition, unworn, and with all accompanying tags and packaging intact. To initiate a return, please contact our customer service team with your order information. Please note that some items may be non-returnable, such as opened CDs, DVDs, or vinyl records. We strongly recommend checking the product description for any specific return restrictions. Once we receive your returned item, we will inspect it and process your refund within a reasonable timeframe. Shipping costs are non-refundable, and the customer is responsible for return shipping fees unless the return is a result of our error. For further details, please refer to our complete return policy on our website.
Answered May 3, 2024
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