How Do I Request a Refund to a Gift Card from Under Armour?

If you bought something from Under Armour with a gift card, you can return it for a refund to that gift card if you make the return within 60 days. You can make the return to a store or by FedEx. International returns must be made following instructions on local Under Armour sites.

If you need to return something that you bought with an Under Armour gift card, then you need to learn how to get your gift card refunded. This article will show you how to do that.

Under Armour's Return Policy

You can return any Under Armour purchase for a refund if you make the return within 60 days of purchase. You need to have proof of purchase to qualify for a refund. Under Armour will consider making a refund for items returned later than 60 days after purchase. However, exceptions will not be made for items that show excessive wear and tear or damage due to misuse, for items purchased from third party sellers or for items that were returned for reasons unrelated to product performance. The refund will be automatically issued to the gift card you made the purchase with. Please note that shipping is not refunded.

Shipping Your Return to Under Armour

You can return anything you bought online, from an Under Armour store, or with the Under Armour app by shipping it back to Under Armour. Just follow these instructions:

  1. Go to the Under Armour return label page.
  2. Select your purchase location from the drop down menu.
  3. Click on the Continue button.
  4. Follow the prompts to print out the return shipping label and the Return Authorization Form.
  5. Pack up the item you're returning.
  6. Put the Return Authorization Form in the box.
  7. Put the shipping label on the box.
  8. Bring the package to any FedEx location and ship it to Under Armour.

Under Armour will require 10 to 14 business days for processing after it receives your return. Shipping itself may take up to 10 business days. Your gift card will be refunded as soon as the return is processed.

Bringing Your Return to an Under Armour Store

You can bring any online, app, or in-store purchase to any Under Armour store for a refund. You must bring the receipt or packing slip along with you to qualify for the refund.

International Returns

If you made your purchase outside the U.S., you need to follow the return procedure for your country. To find the Returns page of your local Under Armour site, go to the Under Armour store locator. Click on your country then find the Return page in your local site. Follow the instructions there for making your return.

Contacting Under Armour

If you need any help making your return, you can get it from an Under Armour customer service agent. You can reach on by phone or on the Under Armour chat.

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Christian has been writing about long hold times and customer service call center experiences since 2010. He's been featured in Bloomberg, the Wall Street Journal and the Boston Globe.
How Do I Request a Refund to a Gift Card from Under Armour?

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