You may want to port your Ultra Mobile number for various reasons. You can do it using the website by logging into your account if you do. You can also contact Ultra Mobile customer care or use the Ultra Mobile app. Once you have sorted everything out, get your new carrier to register the new number.
Over the years, Ultra Mobile has grown and evolved while retaining its core focus on providing consumers with affordable, no-contract voice and data service. Ultra Mobile has been a beloved brand in the MVNO (Mobile Virtual Network Operator) industry since 2011 when the company was founded on the principle of delivering all-inclusive wireless plans free from hidden fees, expensive contracts, fine print, or surprise charges. Ultra Mobile has always offered consumers an alternative to the standard, costly wireless industry norm. However, you may want to port your number from Ultra Mobile for several reasons.
Log in to your Ultra Mobile account to begin the porting process. Once logged into your Ultra Mobile account, click on "My Account" and select "Unlock My Device." If enabled, you will then be prompted for your password or Touch ID (iPhone). If you do not remember your password, use the Forgot Password tool.
Here are the steps to enter your Ultra Mobile account number:
If you do not have access to your Ultra Mobile account via a browser, you can log in to your Ultra Mobile account using the app and follow these steps:
In some cases, you may not find your account number via the website or mobile app. If this is the case, you can reach out to Ultra Mobile customer service using this procedure:
Once your Ultra Mobile account has been unlocked, reach out to your new carrier and begin the porting process, as follows:
GetHuman has been working for over 10 years on sourcing information about big organizations like Ultra Mobile in order to help customers resolve customer service issues faster. We started with contact information and fastest ways to reach a human at big companies. Particularly ones with slow or complicated IVR or phone menu systems. Or companies that have self-serve help forums instead of a customer service department. From there, we realized that consumers still needed more detailed help solving the most common problems, so we expanded to this set of guides, which grows every day. And if you spot any issues with our How Do I Port My Number from Ultra Mobile? guide, please let us know by sending us feedback. We want to be as helpful as possible. If you appreciated this guide, please share it with your favorite people. Our free information and tools is powered by you, the customer. The more people that use it, the better it gets.
After helping consumers for 10 years, we realized that you need an impartial, live person you can talk to about comparing the various TV, cable, Internet and phone plans in your area- somebody who can compare the best deals across telecom providers. So we created a free concierge service you can call at the phone number below.
Call Anytime: 888-379-2546Our concierge is unaffiliated and therefore able to compare deals across many companies