What is the return/exchange policy?

Our return/exchange policy at US-elitegear.com is designed to provide a convenient and hassle-free experience for our customers. If you are unsatisfied with your purchase for any reason, you may return or exchange the product within 30 days of the delivery date. To be eligible, the item must be unused, in its original packaging, and accompanied by a receipt or proof of purchase. We offer free returns within the United States, while international returns are subject to shipping fees. Exchanges are provided for items of equal or lesser value, and any difference in price will be refunded or charged accordingly. Please note that certain products, such as customized items or final sale items, may not be eligible for return or exchange. For further details or to initiate a return/exchange, please visit our Returns & Exchanges page on our website.