Can I cancel or change my order after it has been placed?
Asked a year ago
Yes, you can cancel or change your order after it has been placed on US-elitegear.com, but it is subject to certain conditions. If you wish to cancel or modify your order, we recommend contacting our customer service as soon as possible. Changes or cancellations can only be made before the shipment of the order. Once your order has been shipped, no changes or cancellations can be made. If you have any concerns about your order, please reach out to our customer service team via email or phone, and they will be happy to assist you further. Please note that our customer service hours are from Monday to Friday, 9 am to 5 pm EST.
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