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US Xpress Enterprises Customer FAQ

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What is US Xpress Enterprises's Phone Number?

The question we are asked most often is about how to talk to US Xpress Enterprises customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.
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Recent US Xpress Enterprises Customer Questions

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Transportation Services

What transportation services do you provide?

US Xpress Enterprises offers a variety of transportation services including truckload and less-than-truckload freight,...
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Are you able to handle oversized cargo?

US Xpress Enterprises provides services for oversized cargo, also known as heavy haul or specialized freight. They have the...
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Do you offer temperature-controlled transportation?

US Xpress Enterprises does offer temperature-controlled transportation services tailored for perishable items and...
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Can I schedule a pick-up for my shipment?

Scheduling a pick-up with US Xpress Enterprises is straightforward and can be done online. Customers can easily input shipment...
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Shipment Tracking

How can I track my shipment?

Customers can track their shipments with US Xpress Enterprises using a provided tracking number, which is typically accessible...
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What is the delivery time for standard shipments?

US Xpress Enterprises provides various delivery timelines for standard shipments based on factors like distance, freight size,...
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What should I do if my shipment is delayed?

In case of a shipment delay with US Xpress Enterprises, customers should first check their shipment tracking on the website for...
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Cargo Safety and Management

How do you ensure cargo safety?

US Xpress Enterprises prioritizes cargo safety through comprehensive training for employees, use of advanced equipment, and...
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How do you handle damaged goods?

US Xpress Enterprises follows specific protocols for addressing damaged goods, starting with a thorough inspection and...
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What technology do you use for logistics management?

US Xpress Enterprises employs various advanced technologies for logistics management, including transportation management...
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Payment and Discounts

What payment options do you accept?

US Xpress Enterprises usually provides diverse payment methods, including credit and debit cards, electronic transfers, and...
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Are there discounts for frequent shipping customers?

US Xpress Enterprises has different pricing plans that could benefit regular shipping clients, such as potential volume...
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How can I get a quote for freight services?

To receive a freight services quote from US Xpress Enterprises, it is recommended to visit their official website where you can...
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Driver Certification

What certifications do your drivers have?

US Xpress Enterprises prioritizes driver safety and professionalism, requiring a valid Commercial Driver's License along with...
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What are your operating hours?

US Xpress Enterprises generally operates during business hours of Monday to Friday, 8 a.m. to 5 p.m. Eastern Time, but...
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