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US Alarm Brokers Customer FAQ

Top Answers & How-to Guides

What is US Alarm Brokers's Phone Number?

The question we are asked most often is about how to talk to US Alarm Brokers customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

Can I transfer my monitoring service to a new address?

Transferring monitoring services to a new location with US Alarm Brokers is typically feasible, but it requires notifying them...

What forms of payment do you accept?

US Alarm Brokers typically accepts various payment methods, including credit cards, debit cards, bank transfers, and electronic...
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Recent US Alarm Brokers Customer Questions

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Warranty and Contracts

What is the warranty on your alarm equipment?

US Alarm Brokers usually provides warranties on their alarm systems that differ by product and manufacturer, covering defects...
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Do you offer any discounts for long-term contracts?

US Alarm Brokers might provide discounts for long-term contracts, as many security firms do. These reductions typically depend...
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Are there any long-term contracts required for monitoring services?

US Alarm Brokers provides various monitoring services with different contract requirements. Some plans may have long-term...
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Payment and Account Services

Can I transfer my monitoring service to a new address?

Transferring monitoring services to a new location with US Alarm Brokers is typically feasible, but it requires notifying them...
Read more

What forms of payment do you accept?

US Alarm Brokers typically accepts various payment methods, including credit cards, debit cards, bank transfers, and electronic...
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Is there an app for managing my alarm system on mobile?

Many alarm system providers, including US Alarm Brokers, have mobile apps for managing alarm systems, offering features like...
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Monitoring and Response

Are your alarm monitoring services available 24/7?

US Alarm Brokers provides alarm monitoring services that operate continuously, offering real-time alerts and responses to...
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What is the average response time for emergency situations?

Average response times for emergencies depend on various factors, like location, emergency type, and alarm service protocols....
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How do I update my preferences for alarm monitoring?

To update alarm monitoring preferences with US Alarm Brokers, log into your account on their website. You can modify...
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Power and Connectivity

What happens if my alarm system loses power?

When an alarm loses power, most modern systems automatically switch to battery backup to maintain operation. If the power...
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Can I monitor my alarm system remotely through a mobile app?

Yes, US Alarm Brokers offers mobile apps for remote alarm system monitoring, allowing users to manage security features and...
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What protocols does your company follow for data protection?

US Alarm Brokers prioritizes data protection using various protocols including encryption for securing sensitive information....
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System Features

What kind of alarm systems do you offer?

US Alarm Brokers provides a range of alarm systems tailored for residential and commercial clients, integrating traditional and...
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Are there features for home automation included with your systems?

US Alarm Brokers provides various features for home automation, allowing integration with smart devices to improve security and...
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Can I add additional sensors or devices to my existing system?

When adding sensors or devices to an existing alarm system, it's crucial to assess compatibility with your current setup,...
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Installation and Maintenance

Can I install the alarm system myself?

Many of US Alarm Brokers' systems support both professional and DIY installations. If you are skilled with basic tools, you...
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What are the installation options available for your alarm systems?

US Alarm Brokers provides two main installation options for their alarm systems: professional installation and...
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What training is provided for using the alarm system?

US Alarm Brokers provides extensive training on their alarm systems, ensuring customers learn to operate them effectively...
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