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UKVI Customer FAQ

Top Answers & How-to Guides

What is UKVI's Phone Number?

The question we are asked most often is about how to talk to UKVI customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.
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Recent UKVI Customer Questions

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Visa Application Process

What should I do if my UK visa application is denied?

In case of a visa denial from UKVI, the initial step is to analyze the refusal letter for reasons behind the decision....
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How long does it take to process a UK visa application?

The time required to process a UK visa varies by visa type, applicant circumstance, and workload. Standard visitor visas...
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Can I appeal a UK visa decision?

Yes, it is possible to appeal a UK visa decision; eligibility depends on the visa type and refusal grounds. The appeal must...
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How do I apply for a UK visa?

To apply for a UK visa, first determine the appropriate visa type, such as work or study. Then, complete the online application...
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Can I track the status of my UK visa application?

Yes, applicants can track their UK visa application online through UK Visas and Immigration’s official website, where they need...
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Visa Types

What are the requirements for a UK student visa?

To obtain a UK student visa, applicants need an offer from a licensed UK course, proficiency in English, adequate financial...
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How can family members apply for UK visas?

Family members must identify the appropriate UK visa type for their situation, such as Spouse or Dependent Visas. An online...
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What documentation is required for a UK work visa?

The documentation for a UK work visa varies by the visa type but typically includes proof of identity via a passport,...
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What types of visas does UKVI issue?

UK Visas and Immigration provides various visa types including work, study, family, and visitor visas. These include...
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Visa Fees and Exceptions

What is the fee for a UK visa?

The cost of a UK visa varies based on factors like visa type, duration, and application location. Short-term visitor visas can...
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Are there any specific COVID-19 guidelines for UK visas?

UK Visas and Immigration has implemented specific COVID-19 guidelines that may influence visa applications and entry...
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Are there any exceptions for visa requirements?

UKVI outlines specific visa exemptions based on nationality, purpose of visit, and stay duration. EEA passport holders and some...
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Visa Renewal and Switching

What is the process for switching visa types in the UK?

The procedure for switching visa types in the UK entails confirming eligibility for the new visa, submitting an online...
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How can I renew my UK visa?

Renewing a UK visa involves determining eligibility based on visa type, completing an online application on the UKVI website,...
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Do I need a biometric appointment for a UK visa?

When applying for a UK visa, it is usually necessary to schedule a biometric appointment for fingerprint and photograph...
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