What is the return/exchange policy of Tropical Traditions?

Tropical Traditions has a comprehensive return/exchange policy to ensure customer satisfaction. If you are not completely satisfied with your purchase, you may return the product within 30 days for a full refund. However, opened or used items are subject to a 30% restocking fee. To initiate a return/exchange, you must contact their customer service team to obtain a Return Merchandise Authorization (RMA) number. The RMA number should be clearly marked on the return package. For exchanges, Tropical Traditions offers a simple process where they will ship the replacement item once they receive the returned product. Please note that shipping charges are non-refundable, and customers are responsible for return shipping costs. For more detailed information on the return/exchange policy, visit the Tropical Traditions website or contact their customer service department.