What is Trollandtoad.com's return policy?

Trollandtoad.com has a customer-friendly return policy to ensure utmost satisfaction. If you are not completely satisfied with your purchase, we offer a hassle-free return process. Items may be returned within 30 days of delivery for a full refund or exchange. Simply contact our customer service team to initiate the return. We accept returns on unopened or defective products, and items must be returned in their original packaging. Please note that some restrictions apply, such as non-returnable items or exclusions due to hygiene concerns. Shipping costs for returns are generally non-refundable, except in cases of our error. At Trollandtoad.com, we strive to provide excellent customer service and make the return process as convenient as possible for our valued customers.