Can I cancel or change my order after it has been placed?

Yes, you can cancel or change your order after it has been placed, provided that it has not already been processed or shipped. To cancel or make changes to your order, please contact our customer service team as soon as possible with your order details. They will assist you in amending or cancelling your order, subject to the stage of processing. However, if your order has already been processed or shipped, please note that cancellation or modification may not be possible. In such cases, you may need to follow our return/exchange policy once you receive the item. We strive to accommodate our customers' requests to the best of our abilities and ensure a smooth shopping experience on Trollandtoad.com.