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Tricare Customer FAQ

Top Answers & How-to Guides

What is Tricare's Phone Number?

The question we are asked most often is about how to talk to Tricare customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.
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General Information

What is Tricare?

Tricare is a health care program by the U.S. Department of Defense, offering benefits to service members, retirees, and...
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Who is eligible for Tricare?

Tricare eligibility includes active duty service members from various branches of the military, reservists called to active...
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What are the different Tricare plans available?

Tricare provides various plans to accommodate the military community's needs, including Tricare Prime, Select, for Life, and...
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Provider and Pharmacy Options

Can I keep my current doctor with Tricare?

Whether a current doctor can be retained while using Tricare relies on the specific plan and whether that provider is...
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What pharmacy options are available with Tricare?

Tricare provides numerous pharmacy options for beneficiaries, including military treatment facility pharmacies, retail network...
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Costs and Enrollment

What is the cost of Tricare coverage?

Tricare coverage costs depend on several factors, including the specific plan, beneficiary category, and coverage for...
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How do I enroll in a Tricare plan?

To enroll in a Tricare plan, beneficiaries may do so online, by mail, or in person depending on which option suits them best....
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Coverage and Services

What services are covered by Tricare?

Tricare provides a wide range of covered services for eligible members, including preventive care, hospital stays, surgeries,...
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What preventive services are covered by Tricare?

Tricare covers a comprehensive array of preventive services aimed at promoting health and early detection of issues, including...
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Are there any special programs or services available through Tricare?

Tricare provides a range of specialized programs and services, including Tricare Prime for comprehensive managed care, Tricare...
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Usage and Complaints

Can I use Tricare when traveling abroad?

Tricare does cover beneficiaries traveling abroad, but coverage varies by plan. Tricare Prime has limited overseas benefits,...
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How do I file a complaint about my Tricare service?

To file a complaint about Tricare service, one should start by contacting the relevant Tricare Service Center for their...
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What should I do if I experience a problem with my Tricare coverage?

In case of a problem with Tricare coverage, individuals should first identify the issue, gather relevant details, and consult...
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We look to the Tricare issues that customers have reported to GetHuman to decide which questions are the most common and how much time to spend researching how to solve them.
Tricare issues reported to GetHuman
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