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Travel Guard Customer FAQ

Top Answers & How-to Guides

What is Travel Guard's Phone Number?

The question we are asked most often is about how to talk to Travel Guard customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.
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Recent Travel Guard Customer Questions

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Insurance Plans

What types of travel insurance plans does Travel Guard offer?

Travel Guard provides a variety of travel insurance plans to suit different needs, including protection for trip cancellations,...

Can I purchase travel insurance for international trips?

Travel Guard provides various travel insurance options for international trips, covering unexpected events like trip...

Are there any age restrictions for purchasing travel insurance with Travel Guard?

Travel Guard does have age factors influencing travel insurance purchases, with restrictions potentially differing by plan....

Coverage Limitations

Can I purchase travel insurance for a trip that has already started?

Typically, travel insurance must be purchased before the trip starts to cover cancellations and interruptions. Travel Guard...

What is the maximum trip length that can be covered by Travel Guard?

Travel Guard provides various insurance plans with different maximum trip lengths based on the selected policy. Some options...

Are there restrictions based on travel destination?

Travel Guard’s insurance plans may have restrictions based on the travel destination, particularly if the area is deemed...

Coverage Details

What is covered under Travel Guard's trip cancellation policy?

Travel Guard's trip cancellation policy typically covers unexpected events like illness, death, or natural disasters that lead...

Does Travel Guard offer coverage for pre-existing medical conditions?

Travel Guard can provide coverage for pre-existing conditions, but specific plans and conditions must be met. Typically,...

Does Travel Guard provide coverage for trip delays or missed connections?

Travel Guard does include coverage for trip delays and missed connections in select plans, offering reimbursement for expenses...

Does Travel Guard offer coverage for lost baggage or personal belongings?

Travel Guard does provide coverage for lost baggage and personal belongings as part of their travel insurance plans. Coverage...

Policy Management

Can I cancel or modify my travel insurance policy after purchase?

Yes, it is generally possible to cancel or modify a travel insurance policy after purchase, depending on its specific terms....

How do I renew my travel insurance policy?

To renew a Travel Guard insurance policy, a policyholder should log into their account on the Travel Guard website and check...

What happens if I need to make changes to my itinerary?

When altering an itinerary, the process can differ based on the Travel Guard plan's terms. Insurance may cover specific changes...

Claims Process

What documentation will I need to file a claim?

Filing a claim with Travel Guard generally requires a completed claim form, supporting documentation like receipts for...

How do I file a claim with Travel Guard?

To file a claim with Travel Guard, travelers should first identify the claim type, gather required documents, access the claims...
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