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Transportation Worker Identification Credential (TWIC) Customer FAQ

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What is Transportation Worker Identification Credential (TWIC)'s Phone Number?

The question we are asked most often is about how to talk to Transportation Worker Identification Credential (TWIC) customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

Are there any exceptions or waivers for certain individuals regarding TWIC requirements?

No, there are no exceptions or waivers for certain individuals regarding TWIC requirements. All individuals who require unescorted...
Ask any question you have about Transportation Worker Identification Credential (TWIC) customer service, get an answer now.
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Overview

What is a TWIC?

A Transportation Worker Identification Credential (TWIC) is a form of identification issued by the Transportation Security Administration...
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Application Process

What documents do I need to apply for a TWIC?

To apply for a TWIC, you will need certain documents for verification purposes. Firstly, you must provide an accepted form of identification,...
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Cost

What is the cost of a TWIC?

The cost of a Transportation Worker Identification Credential (TWIC) is $125. This fee covers the application, processing, and issuance...
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Processing Time

How long does it take to receive a TWIC after applying?

The duration to receive a TWIC after applying varies. The Transportation Security Administration (TSA) estimates that it takes approximately...
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Enrollment Centers

Where can I find a TWIC enrollment center?

You can find a TWIC enrollment center by visiting the Transportation Security Administration's (TSA) official website. They provide...
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Information Updates

What if I need to change the information on my TWIC?

If you need to change any information on your Transportation Worker Identification Credential (TWIC), you must visit the nearest enrollment...
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Lost or Stolen TWIC

What happens if my TWIC is lost or stolen?

If your TWIC (Transportation Worker Identification Credential) is lost or stolen, you should immediately report it to the appropriate...
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Eligibility Requirements

What are the eligibility requirements for a TWIC?

To be eligible for a Transportation Worker Identification Credential (TWIC), individuals must meet certain requirements. First and...
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Usage

Can I use my TWIC at multiple transportation facilities?

Yes, you can use your TWIC at multiple transportation facilities. The Transportation Worker Identification Credential (TWIC) is a biometric...
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Exceptions/Waivers

Are there any exceptions or waivers for certain individuals regarding TWIC requirements?

No, there are no exceptions or waivers for certain individuals regarding TWIC requirements. All individuals who require unescorted...
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