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Can I cancel or modify my order?

Asked 2 years ago
Totalhockey.com typically allows customers to cancel or modify their orders, but the options available depend on the status of the order. If an order has already been processed or shipped, it may not be possible to cancel or modify it. Generally, it is recommended that customers act quickly if they wish to make any changes, as there is often a limited window of time to do so prior to fulfillment. If a customer wants to cancel or modify an order, they should first check the current order status by logging into their account on the Totalhockey.com website. From there, they may find relevant details about their order and any applicable options for modification or cancellation. Additionally, the website may have specific policies regarding the time frame within which customers can request such changes, as well as any potential fees that may apply. For the most accurate and detailed information regarding order modifications or cancellations, it would be best for customers to refer to the Totalhockey.com website. They can typically find specific guidance in the help or customer service sections, which will provide the latest policies and procedures tailored to their orders.
Answered Sep 7th 2025

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