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Toronto Blue Jays Customer FAQ

Top Answers & How-to Guides

What is Toronto Blue Jays's Phone Number?

The question we are asked most often is about how to talk to Toronto Blue Jays customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.
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Recent Toronto Blue Jays Customer Questions

How do I get a birthday message on the video screen

The Toronto Blue Jays offer fans the opportunity to feature birthday messages on the video board during games. To request a message, you should visit the team's official website and navigate to the "Fan Services" section, where you will find information about in-game features and celebrations. Please be aware that requests often need to be made well in advance of the game and may require a small donation. Remember that the availability of this service can vary based on the game and the season, and it's subject to the team's discretion.
Asked Jun 8, 2024 9:32 PM

Help me with my Toronto Blue Jays customer service issue

Stadium Policies

What are the restrictions on bringing bags into the stadium?

The Toronto Blue Jays enforce bag restrictions for safety at the stadium, allowing only soft-sided bags like small backpacks,...

What are the Blue Jays' policies on food and beverages at the stadium?

The Toronto Blue Jays have established policies for food and beverages at Rogers Centre, encouraging fans to enjoy diverse...

What happens if I lose something at the stadium?

If an item is lost at the Toronto Blue Jays stadium, the first step is to visit guest services, where lost items may be...

Merchandise and Shopping

How can I watch Blue Jays games if I can't attend in person?

Blue Jays games can be watched through various channels, including Sportsnet in Canada and regional sports networks in the U.S....

Is there a merchandise store at Rogers Centre?

Rogers Centre features an official merchandise store with a range of Blue Jays items, including jerseys and souvenirs. It is...

History and Information

Are there guided tours of the Rogers Centre?

The Toronto Blue Jays do provide guided tours of the Rogers Centre, allowing fans to explore areas typically off-limits during...

What is the history of the Toronto Blue Jays?

The Toronto Blue Jays, established in 1977 as Major League Baseball's first Canadian team, faced early struggles but showed...

What is the seating capacity of the Rogers Centre?

Rogers Centre, the home of the Toronto Blue Jays, has a seating capacity of around 49,000 for baseball games, although this can...

What is the Blue Jays' policy regarding fan behavior?

The Toronto Blue Jays have implemented a fan behavior policy to ensure a safe and enjoyable environment at their games. This...

Tickets and Promotions

Where can I buy Toronto Blue Jays tickets?

Tickets for the Toronto Blue Jays can be bought primarily from their official website, bluejays.com, which provides details on...

Are there any special promotions during Blue Jays games?

The Toronto Blue Jays host various promotions during the season, including themed nights, giveaways, and discounts for groups....

Fan Engagement

Can I bring my pet to a Blue Jays game?

The Toronto Blue Jays generally do not permit pets at Rogers Centre, only allowing service animals. This policy aims to ensure...

What types of events and activities do the Blue Jays offer for families?

The Toronto Blue Jays host a range of family-centric events at their games, including themed nights with giveaways and...

How can I become a member of the Jays' fan club?

To join the Toronto Blue Jays fan club, individuals should visit the team's official website for details on membership options,...

Transportation and Accessibility

What public transit options are there to reach Rogers Centre?

Rogers Centre can be reached easily using public transit. The Toronto Subway's Yonge-University Line leads to Union Station, a...

What accessibility options are available at the stadium?

The Toronto Blue Jays ensure the Rogers Centre is accessible for all, offering designated seating, assistive listening devices,...
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