Can I cancel or modify my order?

Yes, you can cancel or modify your order on Toolsource.com. However, it is important to note that cancellation or modification requests can only be accommodated before the order has been shipped. Once the order has been shipped, it cannot be cancelled or modified. To request a cancellation or modification, you need to contact our customer service team as soon as possible either by phone or email with your order number and details. They will assist you with the necessary changes or cancellations. In case a cancellation is processed successfully, your payment will be refunded using the original payment method. It is advised to review and verify your order details carefully before placing it to avoid any inconvenience.