Can I cancel or change my order?

Yes, you can cancel or change your order, but there are certain conditions and timeframes to be aware of. If you wish to cancel or modify your order, you must do so before it has been processed for shipment. Once an order has entered the processing stage, it cannot be changed or canceled. To request a cancellation or modification, you need to contact our customer service team via phone or email as soon as possible. Please provide your order number and a detailed explanation of the changes you would like to make. Our customer service representatives will assist you further and inform you if the request can be accommodated. Keep in mind that cancellations or modifications may result in delays or additional charges depending on the specific circumstances.