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Thermos Brand Customer FAQ

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What is Thermos Brand's Phone Number?

The question we are asked most often is about how to talk to Thermos Brand customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

Where can I find the user manual for my Thermos product?

You can easily find the user manual for your Thermos product by visiting our website thermos.com. Navigate to the "Support" section...
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Warranty

What is the warranty on Thermos brand products?

Thermos Brand provides a warranty on their products to ensure customer satisfaction. Our warranty policy offers a limited warranty...
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Care Instructions

Can I put my Thermos flask in the dishwasher?

No, it is not recommended to put your Thermos flask in the dishwasher. Thermos flasks are designed with a double-wall vacuum insulation...
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Can I microwave my Thermos container?

No, Thermos containers are not microwave-safe. The materials used in Thermos products, such as stainless steel and plastic, are not...
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Temperature Retention

How long can my Thermos keep drinks hot/cold?

The length of time your Thermos can keep drinks hot or cold depends on various factors. In general, our Thermos products are designed...
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Leak-Proof

Is my Thermos flask leak-proof?

Yes, all Thermos flasks are designed to be leak-proof. Our flasks are equipped with a secure and tight sealing lid to prevent any leakage....
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Beverage Compatibility

Can I use my Thermos flask for both hot and cold beverages?

Yes, Thermos flasks are designed for both hot and cold beverages. The vacuum insulation technology used in Thermos flasks ensures that...
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Can I use my Thermos flask for carbonated beverages?

Yes, you can use your Thermos flask for carbonated beverages. The stainless steel design of Thermos flasks ensures that they are airtight,...
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Safety

Are Thermos products BPA-free?

Yes, all Thermos products are BPA-free. Thermos is committed to providing safe and high-quality products to its customers. BPA, or...
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Replacement Parts

Can I replace parts of my Thermos product?

Yes, you can replace parts of your Thermos product. At Thermos Brand, we understand that accidents happen and parts may wear out over...
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Manual

Where can I find the user manual for my Thermos product?

You can easily find the user manual for your Thermos product by visiting our website thermos.com. Navigate to the "Support" section...
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Help me with my Thermos Brand customer service issue

Ask any question you have about Thermos Brand customer service. We will do our best to get you answers right away.
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