What is your return policy?
Our return policy at Thehipchick.com is designed to ensure customer satisfaction. We offer hassle-free returns within 30 days of purchase. If you are not completely satisfied with your order, you can return the item(s) for a full refund or exchange. The returned products must be unused, unwashed, and in their original packaging with all tags attached. Please include the original order invoice or packing slip with your return. Shipping charges for returns are the responsibility of the customer unless the item received was damaged or defective. Once we receive the returned merchandise, we will process your refund within 5 business days. Refunds will be issued in the original form of payment. Please contact our customer support team if you have any further questions or need assistance with your return.
Answered Nov 2, 2023
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