What if an item I ordered is out of stock?

If an item you ordered from Thehipchick.com is out of stock, we apologize for the inconvenience. We strive to maintain accurate inventory information, but occasionally discrepancies may occur. In such cases, we will promptly notify you via email or phone regarding the out of stock item. We understand that this can be frustrating and to make it right, we offer a couple of options. You may choose to cancel the out of stock item and receive a refund or opt for a store credit to use on a future purchase. We also provide the alternative to exchange the item for a similar product, if available. Our customer service team is available to assist you in finding a suitable replacement or addressing any concerns you may have.