Can I return or exchange items?

Asked 6 months ago
Yes, Thehipchick.com accepts returns and exchanges. If you are not satisfied with your purchase, you can return or exchange the item within 30 days of receiving it. To be eligible for a return or exchange, the item must be in its original condition with all tags attached. The return or exchange process is simple - just contact our customer service team with your order number and reason for return/exchange. They will guide you on the next steps, including providing you with a prepaid shipping label for returns within the continental United States. Please note that certain items like swimwear, lingerie, and final sale items are not eligible for return or exchange. For more information, kindly refer to our Returns & Exchanges policy on our website.
Answered Nov 2, 2023

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