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Thefinetapestry.com Customer FAQ

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What is Thefinetapestry.com's Phone Number?

The question we are asked most often is about how to talk to Thefinetapestry.com customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.
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Recent Thefinetapestry.com Customer Questions

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Ordering and Shipping

How do I place an order?

To place an order on Thefinetapestry.com, simply browse the tapestries, select an item for details, and click "Add to Cart."...
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What payment options are accepted?

The Fine Tapestry accepts various payment methods, including major credit cards and digital wallets like PayPal and Apple Pay....
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How long does it take to receive my order?

Delivery times for orders from Thefinetapestry.com can range from five to ten business days for standard shipping, with...
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Can I track the status of my order?

Customers of Thefinetapestry.com are typically able to track their orders through confirmation and shipping emails that contain...
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Can I cancel or change my order after it has been placed?

Cancellations or changes to orders on Thefinetapestry.com can usually be made if the order is still being processed, but this...
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Do you offer international shipping?

The Fine Tapestry does provide international shipping for customers outside of the United States, offering a chance to enjoy...
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Tapestry Details

Where are the tapestries made?

The tapestries featured on Thefinetapestry.com are predominantly made in Europe, notably France, Belgium, and Italy, where...
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What materials are used to make the tapestries?

The tapestries at Thefinetapestry.com are crafted from high-quality materials like cotton and wool, known for softness and...
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What are the care instructions for your tapestries?

The Fine Tapestry suggests avoiding direct sunlight to prevent fading, using gentle vacuuming for dust, and opting for dry...
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Can I customize a tapestry with my own design?

The Fine Tapestry has a wide range of beautiful tapestries, but custom designs are generally not a standard service. You can...
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Do you provide any hanging or display options with purchase?

The Fine Tapestry does provide various options for hanging and displaying tapestries, including hardware like wooden dowels and...
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Are there any limitations on the size of custom orders?

The Fine Tapestry offers custom orders with varying sizes based on design and materials. Limitations may exist for very large...
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How is the design process for a custom tapestry handled?

The custom tapestry design process at The Fine Tapestry involves collaboration where clients share ideas, themes, and colors....
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Returns and Promotions

What is your return policy?

Thefinetapestry.com allows returns within thirty to sixty days, provided items are unused and in original condition. Custom...
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Are there any discounts or promotions available?

The Fine Tapestry regularly updates their website with various promotions and discounts, influenced by seasons and occasions....
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