What Do I Do If I Didn't Get My Paper from the Oregonian?
If you do not get your daily delivery of The Oregonian newspaper, it may just be that you forgot about your vacation stop or forgot to change the address on record when moving to a new place. If that is not the case, you can report a missing delivery to The Oregonian through your online account or by contacting Subscriber Services by calling or sending an email.
What Do I Do If I Don't Receive My Oregonian Newspaper?
The Oregonian is a daily newspaper published in Portland, Oregon. The newspaper was founded as a weekly newspaper in 1850 and has been published as a daily newspaper since 1861. With over 150 years of publishing it is the oldest newspaper on the United States West Coast.
The Oregonian circulates over 140,000 newspapers every day and 170,000 on Sunday. It has been presented as a tabloid newspaper since 2014.
If you are one of the hundred thousand daily Oregonian readers, then it is likely that you have read the newspaper for decades. Missing single paper could significantly ruin your daily routine.
Just like other circulated newspapers, the Oregonian uses paper deliverers to circulate their print copies. The papers are delivered by a certain time every day. On weekdays, you should have your paper by 7 am whereas on the weekend, the paper should arrive by 8 am.
If you do not receive your paper by the times stipulated above, you should not report the delivery missing immediately. You should check your property to see of the delivery guy placed the newspaper in a different location than you are typically used to. This can happen if the delivery guy is new to the route. It can also happen if there was bad weather and the delivery guy wanted to keep your paper safe.
If you cannot find your newspaper anywhere on the property, then you can proceed to contact The Oregonian about a missing delivery. However, there are a couple of things you should confirm before you do so.
Vacations Stop
One of them is to check whether you put a vacation stop on your newspaper delivery so that you could go on vacation. If you recently returned from vacation, you could miss your newspaper if you don't know when the temporary stop ends.
Go to your account and check the end date of the vacation stop. If it is past, then you should contact The Oregonian. If you returned early, you can also contact the newspaper so that deliveries can be resumed.
Change of Address
Another reason why you may not receive your daily copy of the Oregonian is if you moved to a different location and forgot to change the address on record with the Oregonian. You can check if this is the case by visiting your account on the Oregonian website.
If it is the case that you forgot to change your address before you moved, you can change the address on your account yourself. You should ensure that The Oregonian calls you to confirm the change.
Report Missing Delivery
If the address on record with The Oregonian is the right one, your temporary stop is long past and your bill is fully settled, you should report the missing delivery to the newspaper.
You can do so through the following process:
- Launch your web browser
- Open The Oregonian's website
- Go to The Oregonian's Subscriber Center by clicking ‘Subscriber Services'
- Once in the Subscriber Center, you will be prompted to log in to your account
- Input the necessary details and log in to your account
- Go to ‘Manage my account'
- Click the ‘Report a delivery issue' tab
- Fill in the subsequent form with the needed details
- Review the details and click ‘Submit' when done.
If the above process yields no results, you can report a missing delivery by contacting The Oregonian's Subscriber service directly.
You can do so in a variety of ways. The best way is their phone number which you can find on GetHuman or their website. Another way is through their Subscriber Services email address which you can also find on their website.
Further questions?
Solutions to similar problems
Why does GetHuman Write How-to Guides for The Oregonian Newspaper Problems?
GetHuman has been working for over 10 years on sourcing information about big organizations like The Oregonian Newspaper in order to help customers resolve customer service issues faster. We started with contact information and fastest ways to reach a human at big companies. Particularly ones with slow or complicated IVR or phone menu systems. Or companies that have self-serve help forums instead of a customer service department. From there, we realized that consumers still needed more detailed help solving the most common problems, so we expanded to this set of guides, which grows every day. And if you spot any issues with our What Do I Do If I Didn't Get My Paper from the Oregonian? guide, please let us know by sending us feedback. We want to be as helpful as possible. If you appreciated this guide, please share it with your favorite people. Our free information and tools is powered by you, the customer. The more people that use it, the better it gets.