How Do I File a Claim with The Hartford?

You can file a claim with The Hartford without much trouble. Upon occurrence of the covered risks, report the incident to the representatives. They are available online or on the phone. Report the matter to the police and document the incident as much as you can. Record videos, take photos, and get witness accounts if you can. After submitting your claim, you can start tracking it. The customer service representatives will answer any of your questions. If you have any other concerns, ask about them through The Hartford's phone support. Being the only support option, it is fast, convenient, and appropriate for all your needs.

Filing a claim with The Hartford is a simple and straightforward process. You will be able to get the compensation you deserve in just a few minutes. You always have someone to help you with the stressful processes of filing a claim. The aim of the insurance provider is to make your experience as seamless as possible.

How to Report Insurance Claims

Once you have suffered covered risks, it is time to contact The Hartford representatives. You may reach them online or by phone. Luckily, they are available 24/7 and you can always get help whenever you need it. Once they receive your claim, they will start working to resolve it immediately. Here are a few tips to submit your claim:

  1. Contact the representatives on the phone.
  2. File your claim online.
  3. Ask a lawyer to file a claim on your behalf.

Contact the Police

In the event of theft, vandalism, fires, or car accidents, you need to inform the police. This step is mandatory and you can get into trouble if you skip it. The police have to be informed if there has been property damage or personal injury. They will arrive to the scene and determine what happened. Having a police report can help your case.

Document and Describe Your Incident

Whether you are filing a claim for your car, house, or business, having some evidence to support your case is always a good idea. The best ways to document your incident include taking photos, videos, or witness accounts. If you have to see a doctor, ensure that you keep records of your treatment and bills. Write down the details of the event right after they happen to avoid forgetting them.

After reporting the incident, a claims representative will be assigned to you. They are professionals there to guide you through the process. Your representative will help you with the documentation process. They will ask about the damages you incurred, your injuries if any, and witness accounts.

They will take your contact details to ensure that you can be reached when necessary. Working with a personal claims representative can make things 10 times easier for you.

Request for a Surveyor

Ask The Hartford to send a surveyor. The surveyor will conduct inspections. You have the option of raising the claim online through the insurance provider's website. In case of a car accident, they may help tow your car. The survey process happens within two working days after submitting your claim.

Tracking Your Claim

Once you have reported your claim and submitted your documentation, it is time to track your claim. If you have any questions about the validity or progress of your call, contact The Hartford representatives. You may also be able to track your claim online.

Contacting The Hartford Support Team

If you have any other concerns, consider discussing them with The Hartford customer service team. The support agents are always available to help. They will answer your question as fast as possible. They may guide you through the steps of filing a claim. Even though phone support is the only customer service option, it is convenient and reliable. It is available at all times.

Further questions?

Ask a followup or related question and we will try to provide an answer in seconds.
Christian has been writing about long hold times and customer service call center experiences since 2010. He's been featured in Bloomberg, the Wall Street Journal and the Boston Globe.
How Do I File a Claim with The Hartford?

Why does GetHuman Write How-to Guides for The Hartford Problems?

GetHuman has been working for over 10 years on sourcing information about big organizations like The Hartford in order to help customers resolve customer service issues faster. We started with contact information and fastest ways to reach a human at big companies. Particularly ones with slow or complicated IVR or phone menu systems. Or companies that have self-serve help forums instead of a customer service department. From there, we realized that consumers still needed more detailed help solving the most common problems, so we expanded to this set of guides, which grows every day. And if you spot any issues with our How Do I File a Claim with The Hartford? guide, please let us know by sending us feedback. We want to be as helpful as possible. If you appreciated this guide, please share it with your favorite people. Our free information and tools is powered by you, the customer. The more people that use it, the better it gets.

The Hartford

Asked 4 years ago
Updated 2 years ago
Viewed 1,586,565 times
The Hartford
Filing a claim with The Hartford
file a claim with The Hartford
Was this page helpful?YesNeeds work
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!