The CareGiver Partnership Customer Service

Ways to contact The CareGiver Partnership and solve common issues

Use The CareGiver Partnership's Phone Number

The CareGiver Partnership's customer service phone number is the best way to reach them and resolve issues. While there may be a wait, you will be able to talk to a real human being.
If you think your issue may not warrant a phone call, you can also read below for answers to common questions.
You can also scan over all the phone and non-phone-based contact information we've gathered for The CareGiver Partnership

Contacting The CareGiver Partnership customer support

Below you can compare and contrast the 2 ways to contact The CareGiver Partnership by looking at which ones are the fastest and which ones other customers recommend the most for solving The CareGiver Partnership customer service issues as reported to us by the 50 million or so customers that come to GetHuman each year and share their experiences. You can contact The CareGiver Partnership across the following channels: Phone, Email.

Phone number / contactWaitVotes
Customer Service
4 mins4
Customer Service
< 30 hrs59

The CareGiver Partnership: top questions, issues & solutions

Be sure to check out the full answer to your question listed below. We have written extensive, step-by-step guides for even the most vexing of customer service problems for The CareGiver Partnership.
Do you offer discreet packaging for purchases?
Yes, at The CareGiver Partnership, we understand the importance of privacy and discretion when it comes to our customers' purchases. That's why we offer discreet packaging for all orders. Our packages are carefully packaged in plain, unmarked boxes with no branding or information that could reveal the nature of the product inside. This ensures that your privacy is protected every step of the way, from the moment you place your order to the delivery at your doorstep. We aim to provide a comfortable and confidential shopping experience for our customers, guaranteeing that your purchase remains confidential and discreet.
Can I track the status of my order?
Yes, you can easily track the status of your order with The CareGiver Partnership. Once your order is placed, you will receive a confirmation email containing a tracking number. Simply click on the tracking number provided in the email, which will redirect you to the carrier's website. There, you can enter the tracking number to monitor the progress of your shipment. It is important to note that tracking may not be available for all shipping methods, and there might be a slight delay in the tracking information being updated on the carrier's website. If you have any further questions or need assistance with tracking your order, our customer care team is always ready to help.
What payment methods do you accept?
The CareGiver Partnership accepts multiple payment methods to ensure convenience for our customers. We understand the need for flexibility, so we offer various options. You can pay using major credit cards such as Visa, Mastercard, American Express, and Discover. Additionally, we accept payments through PayPal, which allows you to use your PayPal account balance or link it to your bank account or credit card. For those who prefer offline payments, we also accept personal checks and money orders. We strive to cater to our customers' preferences in order to provide them with a hassle-free purchasing experience.
Can I cancel or change my order after it has been placed?
Yes, you can cancel or change your order after it has been placed. At The CareGiver Partnership, we understand that circumstances may change. If you need to cancel or make modifications to your order, please contact our customer service team as soon as possible. We will do our best to accommodate your request. However, please note that if your order has already been processed and shipped, we may not be able to cancel or modify it. In such cases, you may need to return the items according to our return policy. We strive to provide a seamless and flexible ordering experience for our customers, so don't hesitate to reach out to us with any concerns.
How long does it take to receive my order?
The CareGiver Partnership strives to provide prompt delivery on all orders. The timing varies depending on the shipping method chosen and the destination. Generally, orders are processed and shipped within 24-48 hours of receipt. Standard shipping within the continental US typically takes 3-7 business days. Expedited shipping options, such as priority or overnight, are available for faster delivery. International shipping may take longer due to customs procedures. Customers can track their order using the provided tracking number. In rare cases, unexpected delays may occur, but The CareGiver Partnership customer service team is available to assist with any inquiries or concerns regarding order status or delivery.
What types of products does The CareGiver Partnership offer?
The CareGiver Partnership offers a wide range of products specifically designed to assist caregivers and individuals managing incontinence. Our product selection includes adult diapers, protective underwear, bed pads, reusable underpads, skincare products, odor control solutions, and helpful accessories such as gloves, wipes, and disposal bags. We prioritize the availability of high-quality and reliable brands to ensure optimal comfort, dignity, and convenience for our customers. Additionally, our team of knowledgeable experts is always ready to provide guidance and support in choosing the right products based on individual needs. Whether you are caring for a loved one or seeking solutions for yourself, The CareGiver Partnership is here to help streamline and simplify your caregiving journey.
Do you offer any discounts or promotions?
Yes, we offer regular discounts and promotions on various products and brands. Our goal is to make caregiving more affordable for our customers. You can find information on our current discounts and promotions on our website's special offers page. We frequently update the page with new deals, sales, and exclusive promotions. By taking advantage of these discounts, you can save money while still providing the best care for your loved ones. We also offer a newsletter subscription where you can receive updates on our latest promotions directly in your inbox. Additionally, we have a loyalty program that rewards customers with points for each purchase, which can be redeemed for future discounts.
There's more!
Click below to show 3 more questions, answers, and complete guides to common The CareGiver Partnership customer support problem.

Does GetHuman work with The CareGiver Partnership?

GetHuman does not work with The CareGiver Partnership's customer support operations, directly or in any other way. GetHuman has no partnership or relation to The CareGiver Partnership at all. GetHuman works with customers everywhere to compile the best tips and tools for reaching call centers faster and solving common customer problems effectively. Much of the information on this website comes from customers who struggled to find the best contact information or solve a problem and shared their story. The information on this website is edited frequently, but for the most accurate and up to date contact information, it may be useful to check The CareGiver Partnership's own website for new or more up to date information about calling or messaging their call center. If you'd like to help in the effort to improve customer service for all, please share this page!

Contacting The CareGiver Partnership at a Glance

The CareGiver Partnership has no chat option
The CareGiver Partnership has 1 customer email
The CareGiver Partnership has no help forum
The CareGiver Partnership has no twitter handle
The CareGiver Partnership has no facebook page
Contact information overview

Answered on this page:

What is the shipping cost for my order?
What is your return policy?
Solutions to common issues

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