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Can I cancel or change my order?

Asked 2 years ago
Thatpetplace.com understands that sometimes plans change, and customers may need to adjust their orders. Typically, it is advised to act quickly if you wish to cancel or modify an order. If the order has not yet been processed for shipping, it may be possible to cancel or make changes to it. However, once an order has been dispatched, making alterations can be more challenging. Generally, the best approach is to check the order status on the Thatpetplace.com website. Customers can often find useful information regarding their order in the account section. It may also provide specific instructions on how to proceed with a cancellation or modification request. Additionally, it is important to review the company's policies regarding order changes and cancellations, as these can vary based on the item or the circumstances. For the most accurate and detailed assistance, the website is a valuable resource. There may be contact information available to further inquire about order changes if needed. Always remember to review your information closely before finalizing any orders in the future to minimize the need for changes afterward.
Answered Oct 11th 2025

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