How Do I Reset My Pin with the Texas Workforce Commission Unemployment Benefits?

The Texas Workforce Unemployment Benefits allows you to rest your PIN as you please. When you contact them on the phone, they will ask that you provide your personal details including; your driver's license, date of birth, and the amount of your previous benefit payment. The Texas Workforce Unemployment Benefits allows you to reset your user ID and password. The logon page has quick links that make it easy to retrieve your user name or reset your password. If you need help resetting your PIN, you may contact the support on the phone or the help desk.

Jeff Whelpley is the editor / author responsible for this content.
Feb 13, 2020

How Do I Reset My Pin with the Texas Workforce Commission Unemployment?

You can access the Texas Workforce Commission's (TWC) Unemployment Benefits Service online whenever you please. Their website is open at all times. To access Unemployment Benefits Services, you must have a user ID and password.

If you have a user ID for a different TWC Internet application, you can log in using the same user ID and password. You also need to enter your Tele-Serv PIN and Social Security Number to finish setting up. If, however, you don't have the user ID for any other TWC Internet application. You have to click ‘Sign Up' on the login page to get a User ID.

Resetting Your Pin with the Texas Workforce Commission Unemployment

You can reset your TWC unemployment PIN on Tele-Serv. You need to provide information such as;

  1. Your date of birth
  2. Your telephone number
  3. The amount of your previous benefit payment
  4. Your ID number or Texas driver license
  5. A portion of your credit/bank union account number

It may be impossible to reset your PIN if you don't have the required information. In such instances, you need to call back when you have the information. The best way to contact Tele-Serve about changing your PIN is on the phone.

Resetting Your User ID or Password

You can reset your password or user ID if you forgot it. On the login page, you will find links that direct you to reset your password or recover your username. You must answer security questions if you want to change reset your password.

Your username and password are a part of your identity. Always use a strong password that other people cannot access.

If unauthorized people have access to your password and username, they may get into your account and get your claim information. Don't share your password with anyone even if they claim to be an employee of the Texas Workforce Commission.

Contacting the Support Team

Another way to reset your PIN with the Texas Workforce Unemployment Benefits team is by contacting the support team. The best way to contact them is on the phone. The customer service agents will guide you through the relevant processes. The customer service agents can help you with any other issues. To reset your PIN, the support agents will require that you identify yourself. You must have details such as; your telephone number, your Texas driver's license or ID number, and your date of birth.

Consider seeking help on the Texas Workforce Unemployment Benefits help desk. It has plenty of help pages that address frequently asked questions and issues that many customers experience. On the help desk, you can learn from both the support team and the experiences of other users. If you find yourself going back and forth with the customer care agents, they may direct you to contact them on the phone. Always seek support on the help desk before exploring other support options.

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Jeff truly believes that all customers deserve good service. He’s been building tools, inventing phone tree hacks and helping customers since before his days at GetHuman. He's also a Google GDE and involved in the Angular community.

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Texas Workforce Commission - Unemployment Benefits

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Texas Workforce Commission - Unemployment Benefits
Access the Texas Workforce Commission's (TWC) Unemployment Benefits Service online
resetting your PIN with the Texas Workforce Commission Unemployment

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