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Telia Company Customer FAQ

Top Answers & How-to Guides

What is Telia Company's Phone Number?

The question we are asked most often is about how to talk to Telia Company customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

How can I check my Telia account balance?

Customers can check their Telia account balance through the Telia mobile app, the official website's customer portal, or by...

How do I set up automatic payments with Telia?

To establish automatic payments with Telia, customers should log into their accounts on the Telia website or app, head to the...
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Recent Telia Company Customer Questions

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Services Offered

What services does Telia Company offer?

Telia Company provides a wide array of telecommunications and digital services for both consumers and businesses, including...
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What are the current promotions offered by Telia?

Telia Company frequently updates its promotions across various services like mobile plans and broadband. The available deals...
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Does Telia have family plans available?

Telia Company provides family plans that enable multiple users to share data and benefits, with options for mobile...
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What types of internet plans does Telia offer?

Telia Company provides a range of internet plans to meet diverse needs, including fiber optic, DSL, and cable options for...
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Account Management

How can I check my Telia account balance?

Customers can check their Telia account balance through the Telia mobile app, the official website's customer portal, or by...
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How do I set up automatic payments with Telia?

To establish automatic payments with Telia, customers should log into their accounts on the Telia website or app, head to the...
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Can I manage my Telia services through a mobile app?

Yes, Telia provides a mobile app for managing services easily, allowing account management, data usage tracking, and bill...
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Service Setup

Can I order a new SIM card from Telia?

Telia Company allows customers to order a new SIM card online via their website or by visiting a local store. It is essential...
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What is the process for switching to Telia?

Switching to Telia involves selecting a suitable service, gathering relevant personal information, and ensuring that...
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Support and Assistance

What should I do if I have a problem with my Telia service?

To address issues with Telia service, customers should first check for outages or maintenance updates on the Telia website....
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Do I need to return my equipment to Telia when I cancel?

When a customer cancels their service with Telia, returning any provided equipment is typically necessary since it remains...
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What do I do if I lose my Telia device?

If a Telia device is lost, promptly use tracking features to locate it and log into your account to suspend services or lock...
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Usage Tracking

How can I find Wi-Fi hotspots offered by Telia?

To find Telia's Wi-Fi hotspots, users can visit the official website to locate hotspots by area or specific venues....
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What coverage areas does Telia serve?

Telia Company mainly operates in Sweden and the Nordic and Baltic regions, providing mobile and fixed-line services. Their...
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How can I track my data usage with Telia?

Tracking data usage with Telia can be done through their app for Android and iOS, or by logging into your My Telia account on...
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