Do I need to return my equipment to Telia when I cancel?

When a customer cancels their service with Telia, they are generally required to return any equipment that was provided, such as routers, modems, or set-top boxes. This is important because the equipment is usually leased rather than sold outright, meaning it remains the property of Telia. The specific details regarding the return process can vary depending on the type of service canceled and the equipment involved. Customers should review their original agreement or the terms and conditions provided by Telia when they signed up for the service, as these documents typically outline the obligations regarding equipment return. In most cases, Telia will provide instructions on how and where to return the equipment, including any deadlines that must be met to avoid additional charges. It is a good idea for customers to keep any related shipping receipts or confirmation of the return to ensure that they have proof of their compliance with the return policy. For the most current information and specific instructions, customers can visit the official Telia website, where they will find the latest details pertaining to equipment returns.