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Telegram Customer FAQ

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How do I Contact Telegram Customer Service?

The question we are asked most often is about how to talk to Telegram customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.
Ask any question you have about Telegram customer service, get an answer now.

Recent Telegram Customer Questions

How to recover my telegram account which I believe has been banned

If you believe your Telegram account has been banned, the best course of action is to reach out to Telegram support for assistance. There is a link to the most up-to-date contact information right here on this page that you are viewing. Please follow the provided instructions to report the issue and seek recovery of your account.
Asked Nov 20, 2024 9:10 AM

My telegram account got banned

If your Telegram account has been banned, it may be due to a violation of Telegram's terms of service. Generally, accounts can be banned for spamming, using bots improperly, or other behaviors that violate the rules. To address the issue, you can appeal the ban or seek assistance through the appropriate channels. Please refer to the link on this page for the most up-to-date contact information to get more details regarding your situation.
Asked Nov 19, 2024 10:25 AM

I'm trying to use my mobile phone number: 2347071615833 But Telegrams says it's banned. Please help.

If your mobile number is showing as banned on Telegram, it may have been flagged due to policy violations or reported activity. We recommend checking for any violations of Telegram's terms of service. To resolve this, you can try to use a different phone number to create a new account. If you believe this is a mistake, there's a link to the most up-to-date contact information right here on this page to reach out to Telegram support for assistance.
Asked Oct 7, 2024 9:52 AM

Otp code isn't sent to my phone number

If you are not receiving the OTP code on your phone number, please check that you have entered the correct phone number and that your phone has a good signal. Ensure that there are no active call blocks or restrictions on your number. Additionally, verify that you are not using a temporary or virtual number, as these may not receive OTPs. If issues persist, consider trying again after a few minutes, as there can be delays.
Asked Aug 26, 2024 11:16 AM

How do I unbanned my telegram account

If your Telegram account has been banned, you will need to contact Telegram support to resolve the issue. The link to the most up-to-date contact information is right here on this page you're viewing.
Asked Aug 19, 2024 1:44 PM

Help me with my Telegram customer service issue

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