What is your return policy?

Swisco has a return policy designed to make the process as straightforward as possible for customers. Generally, Swisco allows returns within a specific timeframe from the date of purchase. Typically, items can be returned if they are unused, in their original packaging, and include all original materials. This includes parts, manuals, and any other components that came with the product. Customers should initiate the return process as soon as they determine that they need to return an item. It is advisable for individuals to carefully package the product to prevent damage during shipping. While specific details may vary, Swisco usually provides a return shipping label and instructions for the return, which can be found on their website. Refunds may typically be processed once the returned item is received and inspected. Swisco aims to issue refunds promptly, usually through the original payment method used during the purchase. For items that may not be eligible for a return due to reasons such as being customized or opened products, it is important to check the specific terms outlined on the current return policy page. This page also typically includes additional information about how to contact customer service for more detailed inquiries.