What if I received a damaged or defective item?

Asked a year ago
If you have received a damaged or defective item from SummitRacing.com, we sincerely apologize for the inconvenience. We strive to provide only the highest quality products, but occasionally issues may arise during shipping or handling. In such cases, please contact our customer service team within 30 days of receiving the item. Our dedicated representatives will guide you through the hassle-free return process. To ensure a smooth resolution, please have your order number and a detailed description of the damage or defect ready when you call. We may request photographs or further information to assess the problem. Rest assured, we will promptly arrange for a replacement or offer a refund, including any shipping charges. Our goal is to exceed your expectations, and we appreciate your patience and understanding in resolving this matter swiftly.
Jeff Whelpley is the editor / author responsible for this content.
Answered May 3, 2024

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