What are the average wait times for customer service calls?

At Southern Electric, we understand the importance of efficient customer service. On average, our wait times for customer service calls are approximately 5 minutes. We strive to minimize waiting periods and ensure quick and seamless assistance for all our valued customers. However, please note that during peak times, wait times may exceed this average. We continuously work towards improving our call center's efficiency and have employed a dedicated team to promptly address customer queries and concerns. Additionally, we also offer alternative methods of contact, such as our online chat support and email, to provide expedited assistance. Rest assured, delivering exceptional customer service is our priority and we appreciate your patience and understanding during busy periods.