When a customer encounters a billing discrepancy with Southern Connecticut Gas, it is important to address the issue promptly. Typically, customers can start by reviewing their recent bills thoroughly to identify the specific charges or areas that seem incorrect. After verifying the details, the next step would be to reach out to Southern Connecticut Gas through the appropriate channels. Customers can usually find the necessary contact information, including phone numbers and online forms, on the official Southern Connecticut Gas website. It is advisable to provide relevant information, such as the account number, billing period in question, and a description of the discrepancy when contacting them. Southern Connecticut Gas aims to assist customers in resolving any issues that arise and provide clarification regarding their billing statements. Engaging directly with their customer service representatives can yield effective solutions to billing concerns.