What is the warranty policy?

Asked 6 months ago
The warranty policy for products purchased from SonyStyle.com covers manufacturing defects and malfunctions for a specified period. The duration of the warranty varies depending on the product, but typically ranges from 1 to 3 years. The warranty ensures that Sony will repair or replace any faulty product during the coverage period, provided it was used as intended and not subjected to misuse or damage. Sony reserves the right to inspect and assess the product before deciding on the appropriate resolution. Customers are advised to retain their proof of purchase to avail of warranty services. Additionally, certain limitations and exclusions may apply, such as cosmetic damage or unauthorized repairs. For a detailed understanding of the warranty policy, customers are suggested to review the warranty documentation accompanying their purchased product or contact Sony customer support.
Jeff Whelpley is the editor / author responsible for this content.
Answered Nov 2, 2023

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