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Solutions.com Customer FAQ

Top Answers & How-to Guides

What is Solutions.com's Phone Number?

The question we are asked most often is about how to talk to Solutions.com customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

Can I place an order without creating an account?

Yes, Solutions.com generally allows guest orders without creating an account, which is convenient for one-time buyers. However,...

Is my personal information secure on your website?

Solutions.com places a high priority on securing users' personal information through various protective measures like...
Ask any question you have about Solutions.com customer service, get an answer now.
Contact Solutions.com customer service

Recent Solutions.com Customer Questions

Help me with my Solutions.com customer service issue

Order Issues

What should I do if I receive a defective product?

If a defective product is received from Solutions.com, reviewing their return policy is essential. Ensure you are within the...
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How can I cancel or change my order?

To modify or cancel an order with Solutions.com, it is crucial to consult their specific policy details on their website, as...
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What should I do if I received the wrong item?

If you receive the wrong item, first confirm it is incorrect by checking order details. Visit the Solutions.com website for...
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Account Management

Can I place an order without creating an account?

Yes, Solutions.com generally allows guest orders without creating an account, which is convenient for one-time buyers. However,...
Read more

Is my personal information secure on your website?

Solutions.com places a high priority on securing users' personal information through various protective measures like...
Read more

Shipping Information

How long does shipping usually take?

Shipping times for Solutions.com depend on factors like the chosen method, package destination, and season. Standard shipping...
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Do you offer international shipping?

Solutions.com may offer international shipping depending on the product or service, but specifics can vary. Customers are...
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Can I track the status of my order?

Customers can track their order status by logging into their Solutions.com account, where they can view order history and...
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What are the shipping options available for international orders?

Solutions.com provides various shipping options for international orders, including standard, expedited, and express shipping,...
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Payment and Discounts

What payment methods are accepted?

Solutions.com generally accepts various payment methods, including major credit cards like Visa and MasterCard, as well as...
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Are there any discounts or promotions available?

Solutions.com regularly provides various discounts and promotions that can include seasonal offers and incentives for referrals...
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Returns and Care

What is your return policy?

Solutions.com has a return policy that varies based on the products or services bought, with specific terms outlined on their...
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Are there any restrictions on product returns?

Solutions.com has specific return policies that often include time limits for product returns, and items usually need to be...
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How do I care for my purchased items?

To ensure your purchased items last and perform well, it is crucial to follow the care instructions provided. Keeping the...
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