Are there any restrictions on product returns?

Asked 6 months ago
Yes, there are certain restrictions on product returns. To be eligible for a return, the product must be in its original packaging and in unused condition. Additionally, some categories of products, such as personalized or custom-made items, perishable goods, and digital downloads, are non-returnable. We also do not accept returns for products that have been tampered with or damaged due to misuse. Furthermore, returns must be requested within 30 days of purchase, and customers are responsible for all return shipping costs unless the product is defective or the return is a result of our error. Please refer to our "Return Policy" page for more detailed information on our return procedures and any specific restrictions based on the product category.
Christian Allen is the editor / author responsible for this content.
Answered May 3, 2024

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